We accept all major credit cards, PayPal, and Twint.

Yes, please call us at +41 43 243 34 37, and our team will assist you with your purchase.

You will receive an email confirmation shortly after placing your order.

We offer free shipping across Switzerland for orders over CHF 100.

Orders are typically delivered within 3-5 business days in Switzerland.

Yes, once your order is shipped, we will provide you with a tracking number.

We accept returns within 14 days of delivery, provided the items are unused and in their original packaging.

Contact us at info@labottegadelsalotto.ch with your order details to initiate a return or exchange.

Yes, the full amount will be refunded, excluding shipping costs, upon receipt and inspection of the returned item(s).

Yes, every Terracotta product we sell online is authentically made in Italy.

Terracotta should be hand-washed with mild soap. However, all our products are dishwasher and microwave safe.

Yes, you can reserve products online to pick up at our Zürich location during store hours.

Yes, this service is available for select items in our physical stores.

You can reach our customer service team at info@labottegadelsalotto.ch or by phone at +41 43 243 34 37 during business hours.

Yes, we offer gift cards in various denominations that can be used online or in-store.

No, you can check out as a guest, but creating an account allows for a quicker checkout process and order tracking.

Absolutely. We are committed to protecting your privacy. Your information is only used to process orders and enhance your shopping experience.